Immigration
What should I do if Immigration, Refugees and Citizenship Canada (IRCC) requests additional documents from me after I have submitted my application?
IRCC may contact you to request additional information/documents while your visa or permit application is being processed. If they do so, follow the instructions carefully to ensure you provide the information required by the deadline indicated by IRCC. It is very important that you monitor your , and email address associated with your account, during application processing in the event IRCC contacts you.
- Review the for detailed information about how to respond to a request for additional documents.
Submitting documents via your IRCC account
Step 1
If you were requested to provide documents via your IRCC secure account, make sure that you upload them to your account and transmit them to IRCC. After uploading the requested document(s) to your account, you must click the 鈥淣ext鈥� button to proceed.
Step 2
Next, complete 鈥淵our Declaration and Electronic Signature鈥�. At this stage the requested documents have been uploaded to your checklist but have not yet been submitted to IRCC.
Step 3
Next, type your given name(s) and your last name(s) and answer a security question. You will then click the 鈥淪ign鈥� button.
Step 4
Click 鈥淭ransmit鈥� to complete your submission. Otherwise, they will not be received by IRCC, and this can impact your application in progress. Follow the for more information.
Submitting documents via your IRCC portal
If you applied for your permit or visa through the IRCC Portal, please visit IRCC link for step-by-step instructions.
If you are unsure how to respond to IRCC鈥檚 request, connect with an International Student Advisor, Immigration Specialist and we can guide you on what documents to submit to IRCC.