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Big Data Meets Big Impact

SFU at RBC Amplify
SFU Students Dominate the RBC Amplify Competition

尤物视频 and the Royal Bank of Canada come together to disrupt the financial industry. Four SFU students dominate the RBC Amplify competition with their trailblazing solution for early fraud detection.

Whether through telephone, email or in-person, fraud threatens the hard-earned money of every Canadian. Preventing fraud requires innovation at the nexus of technology and data鈥攂ut how do you innovate to be among the most trusted financial institutions while effectively protecting your clients鈥 data?

For the Royal Bank of Canada (RBC), one answer came from four students in SFU鈥檚 Professional Master鈥檚 in Big Data program.

In summer 2017, SFU students Karthikeyan Chandrasekaran, Roobini Mathiyazhagan, Ruturaj Patel and Sreenath Vazhayil packed their bags and headed east for what would be an exciting summer co-op at RBC鈥檚 Toronto headquarters. They saw an opportunity to participate in the highly competitive  internship at RBC, which received鈥攖his year alone鈥15,000 applications from across the globe for only 64 student positions. What they didn鈥檛 know was that they would create an unparalleled approach to fraud detection that would save the company millions of dollars.

The SFU team created a Fraud Early Detection Solution (FrED) for RBC鈥檚 contact centre, which they presented at AMP Expo鈥攁n event to pitch innovative ideas and solutions to RBC鈥檚 top executives. Using real-time machine learning techniques, they solved a fraud detection problem that had challenged RBC.

鈥淎fter learning from our courses at SFU, we were able to clearly understand RBC鈥檚 requirements, and could analyze them to provide the proper solutions to their problems,鈥 said Ruturaj Patel, one of the FrED creators. By understanding the organization鈥檚 needs, along with strong mentorship from the Director of Quality Engineering, Domenic Pagniello, the FrED team was able to successfully turn their ideas into action in less than four months.

鈥淎fter learning from our courses at SFU, we were able to clearly understand RBC鈥檚 requirements, and could analyze them to provide the proper solutions to their problems.鈥

鈥淲e created the Amplify program to help develop the best talent in Canada and globally, and we鈥檙e pleased to be able to tap into teams like FrED,鈥 says RBC鈥檚 Group Head of Technology and Operations, Bruce Ross. 鈥淲e gave all the teams challenging real-life business problems and they impressed us by completely redefining what is possible in such a short period of time.鈥

FrED is shaking up traditional fraud detection systems. Within the next 12 months, FrED could significantly reduce RBC鈥檚 contact centre fraud. Through their use of big data, Karthikeyan, Roobini, Ruturaj and Sreenath made a big impact, potentially disrupting cyber fraud practices.

鈥淲e created the Amplify program to help develop the best talent in Canada and globally, and we鈥檙e pleased to be able to tap into teams like FrED."

On August 16, 2017, team FrED was awarded Best Overall Solution at the AMP Expo, with a grand prize split amongst the talented creators and a patent pending for their solution. These SFU students used their expertise and delivered a remarkable big data solution that protects customers from fraudulent activity.

鈥淪uccess happened because we were able to do everything needed as full-stack data scientists in Amplify 鈥 from understanding the problem, to showing predictions to our clients,鈥 explains Patel. In doing so, this prepared them to launch their careers in the rapidly growing field of big data.

Four SFU students came together and turned their early fraud detection idea into a practical solution for Canada鈥檚 largest bank. By saving customers from fraud, RBC and SFU are investing in the protection of their futures.

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