If you鈥檙e unsure whether your question can be addressed by an International Student Advisor (ISA), please visit our main Contact Us page for details.
If you have questions related to immigration, medical insurance, or transition support, please email us at intl_advising@sfu.ca and include the following information to help us assist you effectively:
- Your SFU student ID number ( 9 digits starting with 301)
- Your country or countries of citizenship
- Issue date and expiry date of your study permit (DD/MM/YYYY)
- Expiry dates of any other valid Canadian permits or visas (e.g. visa in your passport) (DD/MM/YYYY)
- Expiry date of your passport (DD/MM/YYYY)
- Confirm whether you are currently inside or outside of Canada
- If outside Canada, please specify your current location
Click below:
Email us
You will receive a response from one of our advisors by email. If any required information is missing or if we need further details to advise you, we may follow up with additional questions.
If you are seeking immigration advice, please be as detailed as possible about your situation and questions. Attach any relevant supporting documents to help our advisors provide accurate guidance.
Your inquiry will be triaged and assessed for urgency. If deemed urgent, we will do our best to respond as soon as possible.
Current Response Time:
- 7 to 10 business days (excluding weekends and holidays) for general and non-urgent inquiries
- More complex inquiries may take longer; we will notify you if this applies to your case